FTI was selected by Livewire International, Inc. to develop an eCommerce ticketing system for their retail sales kiosks. FTI provided an in-house database model and years of proven eCommerce experience, utilizing highly scalable technology. FTI's rapid application development skills were instrumental in securing this account. The Livewire kiosks won The KioskCom Interactive Kiosk Excellence Award for 2003 and Kiosk Magazine's 2003 Kiosk Award for best retail sales kiosk.

Each kiosk prints ski lift tickets and a receipt after the customer selects products and runs a credit card through the integrated credit card reader. The application uses a proprietary database and object model. Its implementation uses a Microsoft SQL Server 2000 database and Active Server Pages. The application uses two custom ActiveX Controls. One control runs in the browser application on the kiosks. It prints tickets and receipts on a Boca SubATM printer. Also, it monitors the printer for errors. If errors are detected, the application displays the appropriate message, and is capable of resuming from where it stopped after the printer problem is resolved. The second control authorizes credit cards via the VirtualNet Internet Gateway.

The server portion of the application runs on Windows 2000 Advanced Server with IIS 5.0 and the .Net Framework. It does not use Commerce Server. The client portion of the application runs on Windows 2000 Professional and uses Internet Explorer 6.0 as the browser.

A scheduled VB.Net application batches and captures credit card transactions. This application runs automatically on a nightly basis. It reuses the ActiveX Control that interfaces with the VirtualNet Internet Gateway. This feature was accomplished with .Net Interop Services. Another ASP.Net application allows the administrator to display orders and credit returns to customer credit cards. This application makes use of database components that were written in VB.Net.